Terms and Conditions

  1. The ticket price is €75,- including 21% VAT.
  2. The flight time is 10 minutes.
  3. A ticket cannot be changed to a different date and / or time. You must contact ticketsales@chcheli.com. You will need to purchase a new ticket for the new date and / or time and the cost of the old ticket will be refunded. For these changes we charge you €10,- administration fee, these costs will be deducted from the refund amount.
  4. A ticket is not transferable to third parties.
  5. A one-time change of name of a ticket is only possible via ticketsales@chcheli.com. We do not charge any costs for this.
  6. A ticket can be cancelled under the following conditions and costs:
    1. The buyer must notify CHC Helicopters Netherlands of the cancellation by e-mail at ticketsales@chcheli.com.
    2. The cancellation is free of charge up to 14 days before the flight date stated on the ticket.
    3. The cancellation costs are 50% of the ticket price in the period from 13 days to 7 days before the flight date stated on the ticket.
    4. The cancellation costs are 100% of the ticket price in the period of 6 days up to the day of the flight date stated on the ticket.
  7. CHC Helicopter Netherlands reserves the right to cancel a flight if the weather conditions do not fall within the legal limits. Examples are fog and low clouds. In these cases, you will be reimbursed the purchase amount.
  8. CHC Helicopter Netherlands reserves the right to cancel a flight if it is not possible to perform the flight due to operational or technical reasons. In these cases, you will be reimbursed the purchase amount.
  9. CHC Helicopter Netherlands reserves the right to merge passengers from two or more flights into one flight.
  10. All passengers must be able to show a valid ID at the CHC check-in counter. A Dutch driver’s license is also accepted for these flights.
  11. Passengers must be at least 6 years old.
  12. Passengers report at least 1 hour before the flight at a CHC check-in counter. If you do not report to the CHC check-in counter at least 30 minutes before the departure time stated on your ticket, this is considered as a “no-show”. You can then no longer go on the flight and you are not entitled to a refund of the costs. CHC Helicopter Netherlands will in these cases offer you available places on a later flight, but this is not a right and even then you are not entitled to a refund of the costs.
  13. Departure times are subject to operational changes.
  14. Carrying hand luggage on board of our helicopters is not permitted. Only a small camera is allowed.
  15. It is not permitted to wear a cap, hat or scarf during the flight.
  16. It is not possible to reserve a seat or window place in the helicopter. The seats are assigned by the crew and employees of CHC Helicopter Netherlands when boarding.
  17. For changes on the day of the flight, contact the CHC check-in counter on telephone number +31 (0)223-677572.
  18. All sightseeing flights are performed by CHC Helicopters Netherlands B.V., which has an Air Operator Certificate (AOC) number NL-AOC-14/79. This complies with all legal obligations with regard to maintenance, crew training and insurance.